New Contact Information for Zacros Hedwin Division Customer Service Group!
November 12, 2015
Dear Valued Customer:
The Hedwin Division of Zacros America is thrilled to be moving into a larger, more modern production facility in Newark, Delaware!
Our location in Baltimore, Maryland has served us well for almost seventy years, but we have far outgrown the space and infrastructure.
Currently our move plans include upgrades and refurbishment to production lines as they are taken out of service and moved. The complete move plan will be communicated in the coming weeks, however at this time we will continue to ship out of our Baltimore, Maryland facility until further notice.
As of December 1st, our Customer Service Team will be the first internal group that will be fully operational out of our Newark offices. An updated listing of their NEW phone numbers is below for your convenience. A full team directory with photos and full contact information is attached.
Our NEW toll free number in Delaware is 1-800-890-1183 (extension noted below, last 4 digits), or dial direct.
David Hill: 302.391.2246
Pat Lemanis: 302.391.2233
Teresa Rampersad: 302.391.2224 (replacing Nadege Shepherd )
Shea Watson: 302.391.2218 (replacing Brandon Neal )
Ken Snell: 302.391.2223
Valerie Brown: 775.677.4647 x10 (number unchanged)
Please look for additional information about our move in our upcoming quarterly newsletter and on our website at www.hedwin.com/latest-news. As always, you are welcome to contact your Customer Service Representative for more information.
All the Best,
Customer Service Manager | Zacros America, Hedwin Division